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Corporate Background
As the world’s first company to sell furniture online, Furniture.com became a leading direct marketer of more than 50,000 selections through an online presence.

Corporate Challenge
 Lycos Awarded Furniture.com Top 5% Internet Websites.
Pioneer a simple online furniture purchase process, revolutionize how customers buy furniture, and manage explosive corporate growth in a $178 billion furniture and home furnishings industry.

Solutions from Butler Global Consulting

  • Key contributor to revenue growth from $4.8 million to over $60 million in 1 year.
  • Responsible for the development of new technical solutions and the support of existing applications including daily hands-on management of up to 15 web developers and cross-functional teams.

    "Bonnie Jean was instrumental helping us grow from $4.8 million to $60 million in one year, and solved many of our most complex operational challenges. She is remarkable and I would hire her again in a minute!"

    --Misha Katz, Founder of Furniture.com
  • With decision making authority on e-commerce initiatives and execution. The following Internet Features were developed:

Fact Tag Program – Provides accurate, detailed product information for customers including: dimensions, finish, construction, warranty.

  • Championed creation and completion of database development and data collection under extreme time restrictions for more than 50,000 products from over 130 vendors including analysis, input and QA.
  • Created a high performance team to contact suppliers, negotiate with suppliers to measure dimensions of products, collect and enter data in a database.
  • Developed storyboarding screen layout to display this new information. Worked with IT developers for requirements and design functionality.

Deliverable – Fact Tag Online Functionality with detailed information about all 50,000 products including dimensions, color, etc. and process to continue data collection as new products are added.

Swatch Program – Customers order swatch samples online and receive them by US mail.

  • Built high performance, cross-functional team including sales, merchandising, and information technology to integrate into existing business practices.
  • Developed storyboarding screen layout and worked with IT developers for feature requirements and design functionality.

Deliverable – Fully-functional Swatch Program Department, process and online functionality with detailed information for 80% of upholstered furniture.

“BonnieJean knows just what to do to make things happen. She understands the delicate balance between developing, managing and controlling a new, fast-paced, initiative and gave us the room to work with our strengths and support us when necessary. She was a joy to work.”

– Marcia Lester, Fact Tag Program Manager
Created 3D Photo Studio – Customers can view each product at all angles to ensure it meets their expectations.

  • Built multi-million dollar digital photography production studio.
  • Developed high performance team with two photographers and an assistant.
  • Captured 8-12 angles by rotating furniture. Developed an operational plan for digital production to capture and process images to transfer into a 3D imaging software program.


Deliverable –
Fully-functional 3D Digital Photo Studio Department, process and online functionality with detailed product information.


 


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